Frequently Asked Questions


Q: I NEED ASSISTANCE, HOW DO I CONTACT YOU?

A: Email sales@boostautoparts.com or send us a Facebook message. You can also request a call by clicking this link.

Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?

A: We accept Visa, MasterCard, Discover, American Express, and PayPal.

 Q: DO YOU SHIP TO CANADA?

A: Absolutely! Shipping and customs costs are calculated at checkout. If you have any questions please contact us.

Q: WHAT IS YOUR SHIPPING POLICY?

A: Most of our products come with free shipping to the lower 48 states (from our Illinois warehouse), and tracking numbers are emailed to you as soon as we fulfill your order.

Parts orders (not mirrors) are filled within one business day. All UPS parts orders are fulfilled the same day if ordered before 1PM CST (Monday-Friday, excluding holiday's). Mirrors are built to order and may take up to 2-business days to be built and shipped.

For UPS ground shipping estimates please click here . Please note, the UPS Next Day and UPS Second Day options offered do not include Saturday delivery. If your order ships via "Next Day" on Friday, or "Second Day" on Thursday, these will deliver on Monday. If you desire Saturday delivery please reach out to us for a custom quote. 

Delivery dates are estimates and are not guaranteed. 

Q: YOUR WEBSITE SAYS YOU DON'T SERVICE MY ADDRESS, HOW CAN I PURCHASE?

A: We will ship anywhere in the world. Please contact us and we will provide a quote to get your parts on their way!

Q: WHAT IS YOUR RETURN POLICY?

A: Returns on parts are subject to a 15% restocking fee and must be sent back within 30 days. Shipping charges are non-refundable, and the buyer is responsible for return shipping. All parts must be unused/unopened to be eligible for return.

Returns on mirrors are subject to a 25% restocking fee and must be sent back within 15 days. Shipping charges are non-refundable, and the buyer is responsible for return shipping. Mirrors must be in 100% new condition (never mounted). 

All returns must be arranged with Boost Auto Parts prior to shipping the items back. Please contact us for return instructions.

Q: WHAT IS YOUR WARRANTY?

A: One year from manufacturers defect on all mirrors and parts. Warranties are resolved by sending the individual part that is defective.

Worried about your purchase? Check out our Facebook reviews and you will see we take customer service very seriously and stand behind our product 100%.

Q: IS IT SAFE TO USE MY CREDIT CARD ON YOUR SITE?

A: Yes! We understand the safety of your personal information is extremely crucial and we partner with companies to protect your information. We use a wide array of security measures and devices to protect your personal data and credit card information from unauthorized access. 

Boost Auto Parts uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transactions.

Q: DO YOU SHIP TO APO/FPO ADDRESSES?

A: Not with our free shipping. We will ship to these locations, but please email us for a quote.