Frequently Asked Questions


Q: I NEED ASSISTANCE, HOW DO I CONTACT YOU?

A: Email us at sales@boostautoparts.com and we will get back to you within 24 hours (often much quicker). We also reply to Facebook messages often within a few minutes. 

Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?

A: We accept Visa, MasterCard, Discover, American Express, and PayPal.

Q: DO YOU SHIP TO APO/FPO ADDRESSES?

A: Not with our free shipping. We will ship to these locations, but please email us for a quote.

Q: DO YOU SHIP TO CANADA?

A: Absolutely! Unfortunately we have to charge additional for this service due to additional shipping and customs costs. If you have any questions about Canada shipping please feel free to email us.

Q: WHAT IS YOUR SHIPPING POLICY?

A: We try to ship all of our orders as soon as possible. Due to our quality validation process all mirror purchases may take up to 5-business days to fill, however we are often much quicker. All other purchases are filled within one business day. All of our products come with free shipping to the lower 48 states and tracking numbers are emailed to you as soon as we fulfill your order.

Q: YOUR WEBSITE SAYS YOU DON'T SERVICE MY ADDRESS, HOW CAN I PURCHASE?

A: We will ship anywhere in the world. Please contact us and we will provide a quote to get your parts on their way!

Q: WHAT IS YOUR RETURN POLICY?

A: Returns on parts are subject to a 15% restocking fee and must be sent back within 30 days. Shipping charges are non-refundable. All parts must be unused to be eligible for return. Customer is responsible for return shipping. Returns on mirrors are not accepted.

Q: IS IT SAFE TO USE MY CREDIT CARD ON YOUR SITE?

A: Yes! We understand the safety of your personal information is extremely crucial and we partner with companies to protect your information. We use a wide array of security measures and devices to protect your personal data and credit card information from unauthorized access. 

Boost Auto Parts uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transactions.